Product Disclaimer

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Informational Purposes Only
All information provided on our website, in our catalogue and in our promotional materials is presented in good faith for educational and general information purposes. It is not intended to diagnose, treat, cure or prevent any disease, nor is it intended to be professional, medical or regulatory advice. You should seek appropriate advice before using any product.

Use at Your Own Risk
The ordinary or otherwise use of our products is outside our control. Customers must use their independent judgement to determine the suitability of our products for a particular purpose. We make no representation or warranty, express or implied, as to the effects of such use or the results obtained. The selection and use of our products are solely the responsibility of the customer. Use of our products constitutes acceptance of these terms.

No Therapeutic Claims
Our botanical extracts and powders are supplied as raw materials for further processing by businesses. They are not intended for direct consumption or therapeutic use unless incorporated into a finished product that has been appropriately approved under Australian law. Customers must ensure their finished products comply with all laws and regulations, including labelling and marketing requirements imposed by the TGA and AICIS.

Limitation of Liability
To the extent permitted by law, our liability is limited to the value of the goods supplied. We are not liable for any consequential or indirect losses, including economic loss, loss of profit or business interruption, arising from reliance on information provided or from misuse of our products.

Images and Descriptions
Images and descriptions of our ingredients on the website and in promotional materials are for illustrative purposes only. Because botanical ingredients are natural products, variations in colour, texture or packaging can occur between batches.

Availability and Substitutions
The availability of ingredients is subject to seasonality and supply conditions. We reserve the right to substitute alternate ingredients or raw materials of equal or greater quality where necessary.

Regulatory Compliance
Customers who repackage, re‑label or incorporate our ingredients into their own products must ensure that their labelling, marketing and claims comply with all applicable laws and regulatory guidelines, including those of the ACCC, AICIS and TGA. We cannot be held responsible for any non-compliance, product recall or loss arising from incorrect labelling or marketing of your finished products.